Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Align and Flow, we believe gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or attending a sporting event. It should never be considered a way to earn money or solve financial problems.
Only gamble with money you can afford to lose, and always set strict limits before you start playing. If you find yourself gambling more than intended or chasing losses, please reach out for support.
Age Verification
In Australia, you must be 18 years of age or older to participate in gambling activities. This is a legal requirement that we strictly enforce.
If you are under 18, please do not access gambling services. If you are concerned about a young person's gambling, contact the support services listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist and seek help if you recognise any of these behaviours in yourself:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover lost money
- Hiding gambling activity from family, friends, or partners
- Gambling to escape stress, anxiety, or negative emotions
- Borrowing money to fund gambling activities
- Neglecting responsibilities at work, school, or home
- Experiencing relationship problems due to gambling
- Failed attempts to cut down or stop gambling
- Feeling anxious or irritable when trying to reduce gambling
- Lying about the extent of gambling activities
- Gambling affecting your mental health or wellbeing
If you have identified with any of these warning signs, please reach out for professional support immediately.
Self-Help Tools & Safety Features
Many online casinos and gambling platforms offer built-in tools to help you maintain control. Consider using these features:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a cap on the total amount you're willing to lose over a defined period
- Reality Checks: Receive regular notifications during gaming sessions reminding you how long you've been playing and how much you've spent
- Session Time Limits: Automatically end your gaming session after a set duration
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Cooling-Off: Take a mandatory break from gambling for a period you specify
Use these tools proactively to stay in control of your gambling behaviour.
Support Organisations & Resources
If you or someone you know needs help with gambling, the following organisations provide free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support service for problem gambling in Australia
- Lifeline Australia: 13 11 14 (24/7 crisis support)
United Kingdom
- GamCare: www.gamcare.org.uk — Support and information for problem gambling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Evidence-based information and resources
United States
- National Council on Problem Gambling: www.ncpgambling.org — Resources and helpline information
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support on responsible gambling
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but it is treatable. If you are struggling with gambling or concerned about someone else, please contact one of the support organisations listed above. These services are:
- Free and confidential
- Staffed by trained professionals
- Available 24/7 or during extended hours
- Non-judgmental and supportive
You don't have to face this alone. Help is available now.